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RBG Account-Information


1. Overview

The RBG has its own credentials for students and employees. There a 2 different kinds of credentials, one for informatics and for mathematics students/employees. Please note, that the RBG credentials are not the same as the credentials you use, for a log in to TUMOnline. You can get your credentials as:
  • a student at the Infopoint, during your matriculation
  • an employee from your chairs IT-administrator during the hiring process
Below is an overview of the different credentials for a ficticious Max Mustermann.

ACC-Type Credential-pattern Example Where to get it? Used in
RBG-Maths @ma.tum.de musterma@ma.tum.de
  • Employee/Guest/external student: Chair IT-Administrator
  • Student: Infopoint Informatics

Email Web Client Maths

Email Web Client Informatics

Print via Ucentral

Ssh Access

RBG-Informatics @in.tum.de musterma@in.tum.de
  • Employee/Guest/external student: Chair IT-Administrator
  • Student: Infopoint Mathematics
LRZ @tum.de,
...

(Where can have different forms)

lr89rbg@mytum.de,
max.mustermann@tum.de,
...
  • Students: Wird bei der Bewerbung über TUMOnline vergeben
  • Mitarbeiter/Gäste/Funktionskennungen:

Detailed information can be found here)

TUMOnline

Moodle

Infos for guestaccoutn for Moodle, TUMOnline and Eduroam

2. RBG Credentials (in.tum/ma.tum)

2.1 Students

At the beginning of a students studies he is handed a paper with hist credential by the Infopoint. This paper is distributed during the Introduction days and can be picked up at the Infopoint. Therefore every new student has an in.tum- / RBG-account, regardless of whether the field of study is mathematics or informatics. Mathematics account are only created for employees or in some rare exceptions for students. This in.tum- / RBG-account is entirely seperate form the LRZ- / TUM-credentials

2.1.1. Services for Students

Below is a list of the services and the required credentials for them:
Service Description Credentials
TUMOnline Administration of studies, exam registration, schedule etc. LRZ / TUM / own E-Mail address
TUM Mail Checking your TUM Emails name@tum.de , name@mytum.de, xx12xxx@mytum.de Outlook Webaccess LRZ / TUM
IN - TUM Mail Checking your in.tum Mail kennung@in.tum.de, webmail, oder pop/imap (Instructions for mail setup here) RBG / in.tum
Ucentral Ucentral has the following options: print documents, in.tum-Mail-setup, Windows password reset, RBG password reset RBG / in.tum
Print FMI Print documents on Xerox printers (00.07.023) (Instructions here) RBG / in.tum
Blackboxes FMI Log in onto the PC's in the PC-rooms ( Windows, Linux, Games) RBG / in.tum
Shell access via SSH Remote access to the home directory for students (ssh musterma@lxhalle.in.tum.de) RBG / in.tum

2.1.2. Renewal of RBG-account (credentials)

2.1.2.1 matriculated

  • The student RBG Account is automatically renewed, as long a TUM Account is active
  • The TUMUID (LRZ-credentials) entry in the database is required for this. For new students this entry already exists. For older students however, the entry might be missing
  • All expired accounts (because of the missing TUMUID entry) are marked for deletion 4 times a year and the user is contacted via email, informing him/her, that the account/credentials will be deleted shortly. If you are still a student of TUM, you can use the link in the email, in order to link your TUMUID and hereby renew the account.
  • If you dont react to the email, the account will be deactivated after 30 days and then deleted 1 month after that. If the Account has been deleted, you will have to request a new account at the Infopoint.
By following this link, you can check, when your Account expires and enter your LRZ-credentials if necessary: https://ucentral.in.tum.de/cgi-bin/renew.cgi

The account information looks like this for a guest:
ucentral: Renew your RBG account - Mozilla Firefox 078.jpg

2.1.2.2 exmatriculated

If you are no longer a Student of TUM, you will receive an email when your account expires, informing you, that your account will be deleted shorty.

You have the option to renew your account for a shorter period of time, by following the link in the email.

If a guestaccount is required, please refer to your chairs IT-administrator, in order for him to request it through the proper channels.

More information can be found here.

2.2. Employee

2.2.1. Services for employees

Below is a list of the services and the required credentials for them:
Service Description Credentials
TUMOnline Forwarding of TUM E-Mails , Administration of E-Mail addresses, Sync+Share, calender, checking the TUM E-Mails LRZ / TUM / eigene Mail Adresse
Studisoft Download Software, MS Campus EES, Microsoft Imagine Premium LRZ / TUM
Software-ordering Order chargeable Software LRZ / TUM / IN.TUM / Zertifikat (TUM/ IN.TUM)
Hardware-ordering Order Hardware and Supplies LRZ / TUM / IN.TUM / Zertifikat (TUM/ IN.TUM)
TUM Mail Cheking the TUM Mail name@tum.de , name@mytum.de, xx12xxx@mytum.de Outlook Webaccess LRZ / TUM
IN/Ma - TUM Mail Checking your in.tum Mail kennung@in.tum.de, webmail, oder pop/imap (Instructions for mail setup here) IN.TUM / MA.TUM
Ucentral Ucentral has the following options: print documents, in.tum-Mail-setup, Windows password reset, RBG password reset, print documents on Xerox-printers (Instructions here) IN.TUM / MA.TUM
Shell access via SSH Remote access to the home directory for informatics employees (ssh musterma@lxhalle.in.tum.de) MA.TUM
Shell access via SSH Remote access to the home directory for mathematics employees (ssh musterma@lxhalle.ma.tum.de) MA.TUM
Blackboxes (Chair) Log in onto Dell Blackboxen. MA.TUM

2.2.2. Creating a Useraccount

Employees who have an RBG account, have access to central services of the RBG and credentials (infromatics of mathematics credentials) for the Rechnerhalle. In order for a new employee account to be generadted, a user application is required. This can be done by one of two possible ways:

2.2.2.1. Automatic generation

When a new employee of the informatics or the mathematics faculty starts working, the Servicebüro Peronal contacts the RBG directly and the user application is automatically generated.

The chairs IT-Administrator is then contacted via email, in order for him/her to confirm the user account in the StrukurDB.

Once the employee account is generated, the IT-Administrator is contacted again, and the employee can get his/her new credentials personally from the service office of the RBG with his/her official identification papers and after the user aggreement has been signed.

On this Page you can find the opening hours of our service office.

2.2.2.2. Manual generation

  • If the user application is not generated automatically, the chairs IT-Administrator can do so directly via the StrukturDB for an amployee.
  • The rest of the process is identical to 2.2.2.1

2.2.3. Renewal of RBG-account (credentials)

2.2.3.1. Employee

  • If the RBG (in.tum/ma.tum) account is linked to the TUM Account, the RBG account is automatically renewed, as long as the TUM account is active.
  • The TUMUID (LRZ-credentials) entry in the database is required for this. For new employees this entry already exists. For some older employees however, the entry might be missing
  • The chairs IT-administators are contacted via email, when the accounts are marked for deletion and can enter the LRZ-credentials in order to renew the account.
  • If the LRZ-credentials are not entered, the use will be contacted 1-2 weeks later via email and will be informed , that account will be deleted shortly. If he/she is still an employee, he/she can manually renew it on the linked website (https://ucentral.in.tum.de/cgi-bin/renew.cgi).
  • If the LRZ-credentials are entered in the ucentral webaccess within 30 days, the account will be renewed automatically.
  • If the employee does not react to the email, the account will be deactivated after 30 days and then be deleted after another 30 days.
By following this link, you can check, when your Account expires and enter your LRZ-credentials if necessary: https://ucentral.in.tum.de/cgi-bin/renew.cgi

The account information looks like this for a guest:
ucentral: Renew your RBG account - Mozilla Firefox 078.jpg

2.2.3.2. End of employment

  • After the expiration of the RBG-account (exmatriculation or end of employment) an email will be sent to the corresponding @in.tum.de email-account
  • The email informs the user, that emails will only be received and sent for 1 month and that a renewal of the account for a short period of time (max. 1 month) is possible by following the link in the email, provided there is a valid reason for it
  • If the account is needed in the future, there is also the possibility to contact your chairs IT-administrator, in order for him/her to convert the user account to a guest account. If the email is ignored, the account can not be renewed and will be deactivated after 30 days and then deleted another 30 days later

Exception: If an employee leaves the informatics/mathematics faculty for a limited amount of time (e.g. 6 months to 1 year) and it is certain that the employee returns after his/her hiatus, the employee can contact his/her IT-administrator for a renewal of the user account.

2.3. Guest

2.3.1 Guests without RBG-credentials

  • If a guest of the informatics or mathematics faculty needs an RBG account, he/she can contact his/her IT-administrator for this purpose. The administrator can then apply for a guest account at the RBG
  • Once the guest account is generated, the administrator will be contacted via email and the guest can then get his/her credentials personally at the RBG Systemsgroup.

2.4. External Students

  • If an external student (not from the informatics or mathematics faculty, i.e. not necessarily from another university) works for an informatics or mathematics chair, the chairs IT-administrator can apply for a student-account via the StrukturDB
  • If an external student attends a lecture of the informatics or mathematics faculty, it might also be necessary for him/her to have an RBG account. The account can be applied for at the corresponding Infopoint. The required form must be filled out, signed and stamped by the lecturer of the attended lecture before returning it to the Infopoint for further review and processing.
Topic revision: r33 - 24 Oct 2019, AyseguelOmusNe63guq
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