Conditions for the activation of the certificate

The creation of the certificate requires personal ID check with an appointment. The ID check for issuing the certificate usually takes place via video chat ( / However, we can only accept certain types of ID. You can find the list of accepted ID documents here. If documents are not accepted, they must appear in person.

A smartphone or webcam is required for ID verification via video chat. The camera should have a good resolution and should be able to display the ID badge when it is held close to the camera. This is necessary in order to be able to carry out the ID check in accordance with the requirements of the DFN.

So that we can make an appointment to check your ID, please send us:

* A scan of your signed certificate application (the form of the signature on the application must match the signature on the ID)
* The country of issue and the type of ID to be checked
* The date of issue and expiry of the card

When we have received the required information, we will suggest dates for ID verification. You are welcome to tell us suitable days of the week.

To prepare for the video conference, please note:

* Have the ID you gave us ready

* Have the application form you sent us as a scan ready
* Good lighting conditions are very helpful

We usually provide you with a passphrase through the chat function in BBB during the video conference. Prepare to write them off or take a screenshot.

On our KB page you can see the RBG and TUM certificate applications (can only be reached with VPN):

You can find more information about the certificates on our wiki page:

-- AyseguelOmusNe63guq - 07 Dec 2021
Topic revision: r1 - 07 Dec 2021, AyseguelOmusNe63guq
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