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Jonas Jelten 47.1 1 = How can I use the IN Shared folder ? =
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Jonas Jelten 47.1 12 {{id name="UnterOrdnerAnchor"/}}
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Jonas Jelten 47.1 14 == 1. Important Informations ==
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Jonas Jelten 47.1 16 === 1.1. What is a Shared Folder? ===
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Jonas Jelten 47.1 18 A Shared Folder is a common e-mail Inbox, that can be used for projects with multiple collegues. Every project participant can access the shared folder and incoming E-Mails can be saved in the Inbox of the shared folder.
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Jonas Jelten 47.1 20 === 1.2. Where can I find the Shared Folder? ===
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Jonas Jelten 47.1 22 The shared folder can be found in the inbox folder of your own Informatics e-mail account. The path to the folder is **INBOX.shared.projectname.inbox**
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Jonas Jelten 47.1 24 === 1.3. How can I apply for a Shared Folder? ===
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Jonas Jelten 47.1 26 The employee trying to access the shared folder should contact **[[support@ito.cit.tum.de>>mailto:support@ito.cit.tum.de]] **with the following information:
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Jonas Jelten 47.1 28 * Project e-mail address
29 * in.tum e-mail address of the employee
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Jonas Jelten 47.1 31 === 1.4. We don't have an e-mail address for the project, how can we apply for it? ===
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Jonas Jelten 47.1 33 The same way as in point 1.3, i.e. send an e-mail to** [[support@ito.cit.tum.de>>mailto:support@ito.cit.tum.de]] **. Please make sure, the abbreviation of your chair is included in the e-mail address prior to the project name. (e.g. **i99-helpdesk@in.tum.de**)
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Jonas Jelten 47.1 35 === 1.5. For which e-mail accounts can i apply for a shared folder? ===
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Jonas Jelten 47.1 37 Only the Informatic account is elligible for shared folders. Employees of the mathematics faculty can apply for a funtional address.
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Jonas Jelten 47.1 39 You can find additional information [[in our wiki>>https://xwiki.rbg.tum.de/bin/view/Informatik/Benutzerwiki/EMailAdressenProjekte]].
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Jonas Jelten 47.1 41 === 1.6. Can I still create further sub folders? ===
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Jonas Jelten 47.1 43 Yes, they will be displayed in the Inbox folder of your shared folder. (e.g. **INBOX.shared.projectname.inbox.TestFolder**)
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Jonas Jelten 47.1 45 === 1.7. Can I delete sub folders? ===
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Jonas Jelten 47.1 47 No, it is not possible for members of the project to delete sub folders directly. If a sub folder is no longer needed, please contact the systemgroup of the ITO via e-mail (**[[support@ito.cit.tum.de>>mailto:support@ito.cit.tum.de]]**) in order for the folder to be deleted.
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Jonas Jelten 47.1 49 == 2. Create Subfolder for Shared Folder in Thunderbird ==
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Jonas Jelten 47.1 51 In order to to create a new subfolder for all group member, right-click on the desired folder und click on **New Subfolder**.
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Jonas Jelten 47.1 53 [[image:sharedfolderanlegen1.png||height="1071" width="570"]]
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Jonas Jelten 47.1 55 Enter the desired name of the subfolder and click on **Create Folder**
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Jonas Jelten 47.1 57 [[image:sfanlegen2.png||height="421" width="545"]]
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Jonas Jelten 47.1 62 {{id name="AbonnIerenAnchor"/}}
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Jonas Jelten 47.1 64 == 3.Subscribe to Shared Folder ==
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Jonas Jelten 47.1 66 === 3.1. Thunderbird ===
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Jonas Jelten 47.1 68 In order to see a subfolder of a shared folder, that was created by another person, it is necessary to subscribe to the folder. To do so in Tunderbird, right-click on the E-Mail Adress of the E-Mailaccount and click on **subscribe**.
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Jonas Jelten 47.1 70 [[image:1.png||height="365" width="629"]]
71 \\[[image:2.png||height="420" width="627"]]
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Jonas Jelten 47.1 73 Now all folders and subfolders of the selected E-Mailaccount should be listed. Click on the folder you want to subscribe to and then on **subscribe**.
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Jonas Jelten 47.1 75 * If the checkmark ✓ is set, the folder is now subscribed to.
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Jonas Jelten 47.1 77 [[image:3.png||height="408" width="629"]]
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Jonas Jelten 47.1 79 * Finally, click on **OK** in order to confirm the selected changes. The folder should now be visible in Tunderbird.
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Jonas Jelten 47.1 81 [[image:4.png||height="465" width="625"]]
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Aysegül Omus 42.1 83 === 3.2. Webmail ===
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Jonas Jelten 47.1 85 Log on to [[webmail.ma.tum.de>>https://webmail.ma.tum.de]] / [[webmail.in.tum. de>>https://webmail.in.tum.de]] and click on the settings at the top of the tab.
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Jonas Jelten 47.1 87 [[image:webmail-einstellungen.png||height="198" width="625"]]
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Jonas Jelten 47.1 89 Then you will see the folder settings on the left. Click on Folders and then check the box on the right for folders to be displayed or subscribed to on Webmail.
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Jonas Jelten 47.1 91 [[image:Webmail-Ordnereinstellungen.png||height="416" width="625"]]
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Jonas Jelten 47.1 93 == 4. Set folder for sent E-Mails of Shared Folder ==
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Jonas Jelten 47.1 95 When using Thunderbird, it is possible to have the sent E-Mails of a shared folder saved in a specific sub-folder of the shared folder.
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Jonas Jelten 47.1 97 * The following steps and screenshots show, how to set this up.
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Jonas Jelten 47.1 99 === 4.1. Write a new E-Mail and click on **Account Settings** ===
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Jonas Jelten 47.1 102 [[image:7.png||height="360" width="661"]]
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Jonas Jelten 47.1 104 === 4.2. Add new Identity ===
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Jonas Jelten 47.1 107 [[image:8.png||height="443" width="662"]]
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Jonas Jelten 47.1 110 [[image:9.png||height="290" width="665"]]
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Jonas Jelten 47.1 112 * Enter the E-Mailadress of the group or the project here, for example reisebuero@in.tum.de like it is shown in the screenshot below.
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Jonas Jelten 47.1 114 [[image:10.png||height="438" width="662"]]
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Jonas Jelten 47.1 116 === 4.3. Select a folder for the Sent E-Mails ===
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Jonas Jelten 47.1 118 The next step is to edit the identity by clicking on **Edit**.
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Jonas Jelten 47.1 120 [[image:11.png||height="306" width="661"]]
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Jonas Jelten 47.1 122 * Choose **Copies & Folders** in the new window.
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Jonas Jelten 47.1 124 [[image:12.png||height="543" width="663"]]
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Jonas Jelten 47.1 126 * Choose the folder in which you want to have the sent E-Mails saved.
127 * Now confirm with **OK**. E-Mails sent with the new identity (reisebuero@in.tum.de) will now be saved in the chosen folder.
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Jonas Jelten 47.1 129 [[image:13n.png||height="247" width="668"]]
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Jonas Jelten 47.1 131 General information:
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Jonas Jelten 47.1 133 In our example, the subfolder for sent E-Mails was also named \"Sent E-Mails\" (german: Gesendete Mails). The folder can be called anything you choose or an already existing folder can be chosen as well. You can find steps on how to create a folder [[here>>Informatik.Helpdesk.Sharedfolder||anchor="UnterOrdnerAnchor"]].
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Jonas Jelten 47.1 135 * If another person has created the subfolder, all other users must subscribe to this folder, otherwise it will **not** be visible for them.
136 * In our example the shared folder is called \"reisebue\" in the folder \"shared\". In case multiple shared folders are used, all of them will be shown as sub folder of the \"shared\" folder.
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Jonas Jelten 47.1 138 If the E-Mailadress of the the group/project is selected as the sender adress, the sent E-Mail will be saved in the set subfolder of the shared folder.
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Jonas Jelten 47.1 140 [[image:14n.png||height="455" width="692"]]
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Jonas Jelten 47.1 142 How to subscribe to a shared folder is explained [[here>>Informatik.Helpdesk.Sharedfolder||anchor="AbonnIerenAnchor"]].
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Jonas Jelten 47.1 144 == 5. Apply for a certificate for a Shared Folder (group certificate) ==
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Jonas Jelten 47.1 146 [[Here>>https://xwiki.rbg.tum.de/bin/view/Informatik/Helpdesk/GruppenzertifikatBeantragen]] you will find all information about the certificate for shared folders.
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Jonas Jelten 47.1 148 == 6. Frequent Problems, when creating a Shared Folder ==
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Aysegül Omus 42.1 150 * (((
Jonas Jelten 47.1 151 ===== Why can I see see sub folders that I have unsubscribed in my folder list? =====
Aysegül Omus 42.1 152 )))
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Jonas Jelten 47.1 154 Refresh the list, by clicking on the triangle next to the subfolder to close and expand the list again. Now, all folder that were created and have not yet been deleted will be shown.
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Aysegül Omus 42.1 156 * (((
Jonas Jelten 47.1 157 ===== Why can't I see the shared folder **xyz@in.tum.de** anymore? =====
Aysegül Omus 42.1 158 )))
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Jonas Jelten 47.1 160 From time to time subscriptions can be bugged. A first and easy way to solve the problem would be to unsubscribe and the re-subscribe to to folder. If this still does not work, check whether the folder is visible on webmail.in.tum.de and contact your administrator.
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Aysegül Omus 42.1 162 * (((
Jonas Jelten 47.1 163 ===== Why cant' I see the folder **TestFolder** , that we created? =====
Aysegül Omus 42.1 164 )))
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Jonas Jelten 47.1 166 If the folder is not subscribed to, it will not be visible. How to subscribe to a folder is explained in the article above. When choosing the subscribed folders, make sure that the checkmark next to the desired shared folder is actually set. If this is not the case, the folder is not subscribed to and will not be visible.
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Jonas Jelten 47.1 168 Our[[ Wiki-page>>Informatik.Benutzerwiki.EMailAdressenProjekte]] gives further informationen regarding shared folders.